SATISFACTION OF ISLAMIC ECONOMICS AND BUSINESS STUDENTS AS SHOPEEFOOD CUSTOMERS (CASE STUDY: SHOPEEFOOD CUSTOMERS AT FACULTY OF ISLAMIC ECONOMICS AND BUSINESS UIN SUNAN KALIJAGA YOGYAKARTA)
DOI:
https://doi.org/10.35450/jip.v10i03.312Keywords:
Quality Service, Customer Value, Price, SatisfactionDownloads
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References
Aisyah, M. 2018. Islamic bank service quality and its impact on Indonesian customers’ satisfaction and loyalty. Al-Iqtishad: Jurnal Ilmu Ekonomi Syariah.https://doi.org/10.15408/aiqv10i2.7135
Akhtar, A., and A. Zaheer. 2014. Service quality dimensions development approach of Islamic Banks: A Scale development approach. Global Journal of Management and Business Research 14 (5): 11–19.
Anttila, Mai. (1978), Consumer Price Perception: A Multi-Dimensional Analysis of Perceived Quality and Adaptation-Level Price as Determinants of Price Perception. Management Researchs News, vol. 1 no. 2.
Christopher, M. (1996), From Brand Values to Customer Value. Journal of Marketing Practice, vol. 2 no. 1, pp. 55-66.
Doyle, P. (1995), Marketing in The New Millennium. European Journal of Marketing, vol. 29 no. 13, pp. 23-41.
Fecikova, Ingrid. (2004), An Index Method for Measurement of Customer Satisfaction. The TQM Magazine, vol. 16 no. 1, pp. 57.
Ho, S. (1995), TQM An Integrated Approach, Kogan Page, London.
Ijaz, A.T., and A. Ali. 2013. Assessing service attitude: Service quality measures taken by Islamic Banks in Pakistan. IOSR Journal of Business and Management 8 (1): 61–68. https://doi.org/10.9790/487x-0816168.
Pistoni, A., and L. Songini. (2018). Servitization Strategy and Managerial Control Volume Studies in Managerial and Financial Accounting, vol. 32, pp. 114. Emerald Publishing Limited.
Reichheld, F. (1996), The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value, Bain & Company, Inc. Harvard Business School Press, Boston, MA.
Richard A. Lancioni. (1991), Management Decision, vol. 29 no. 1.
Shopee, (2020). ShopeeFood available at https://shopee.co.id
Akhtar, A., and A. Zaheer. 2014. Service quality dimensions development approach of Islamic Banks: A Scale development approach. Global Journal of Management and Business Research 14 (5): 11–19.
Anttila, Mai. (1978), Consumer Price Perception: A Multi-Dimensional Analysis of Perceived Quality and Adaptation-Level Price as Determinants of Price Perception. Management Researchs News, vol. 1 no. 2.
Christopher, M. (1996), From Brand Values to Customer Value. Journal of Marketing Practice, vol. 2 no. 1, pp. 55-66.
Doyle, P. (1995), Marketing in The New Millennium. European Journal of Marketing, vol. 29 no. 13, pp. 23-41.
Fecikova, Ingrid. (2004), An Index Method for Measurement of Customer Satisfaction. The TQM Magazine, vol. 16 no. 1, pp. 57.
Ho, S. (1995), TQM An Integrated Approach, Kogan Page, London.
Ijaz, A.T., and A. Ali. 2013. Assessing service attitude: Service quality measures taken by Islamic Banks in Pakistan. IOSR Journal of Business and Management 8 (1): 61–68. https://doi.org/10.9790/487x-0816168.
Pistoni, A., and L. Songini. (2018). Servitization Strategy and Managerial Control Volume Studies in Managerial and Financial Accounting, vol. 32, pp. 114. Emerald Publishing Limited.
Reichheld, F. (1996), The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value, Bain & Company, Inc. Harvard Business School Press, Boston, MA.
Richard A. Lancioni. (1991), Management Decision, vol. 29 no. 1.
Shopee, (2020). ShopeeFood available at https://shopee.co.id
Published
2022-12-03
How to Cite
Furqonul, Iksan Adi, Baihakil, Khoirun, & Andra. (2022). SATISFACTION OF ISLAMIC ECONOMICS AND BUSINESS STUDENTS AS SHOPEEFOOD CUSTOMERS (CASE STUDY: SHOPEEFOOD CUSTOMERS AT FACULTY OF ISLAMIC ECONOMICS AND BUSINESS UIN SUNAN KALIJAGA YOGYAKARTA). Inovasi Pembangunan : Jurnal Kelitbangan, 10(03), 247. https://doi.org/10.35450/jip.v10i03.312
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